With characters, you have no choice but to understand and appreciate their journey. This is probably the biggest lesson I've learned from writing and one that I apply to my everyday life. When I started writing as a teenager, this was the main reason it appealed to me. I felt people didn't understand each other and that through characters, we could all open our eyes a little wider and perhaps show some compassion toward one another.
Fast forward to years later, and I think this lesson is even more relevant than ever. When we look at our world today, we see a strong disconnect, a lot of judgment, and even more so, a vast divide. One of the beautiful things about the characters I write about is that they come from many different backgrounds and experiences, and I make great efforts to show how this relates to their current situations.
Interestingly enough, real life isn't that much different if we take the time to investigate.